Delivery

Updated: 1 November 2026

Delivery in Georgia

We offer delivery throughout Georgia. The standard courier charge is GEL 6 in Tbilisi and GEL 8 in other cities and regions. Review the delivery method and final charge for your address before confirming your order. Any different service or charge must be agreed before purchase.

Delivery times

Standard delivery in Tbilisi is 1–2 working days after the order is placed. Our usual schedule is:

• Orders placed before 10:30: delivery on the next working day.
• Orders placed after 10:30: delivery within the following 48 hours, subject to the working-day schedule.
• Orders placed on Friday, Saturday or Sunday: delivery on Monday or Tuesday.

Times are local Georgian time. Public holidays, the delivery address and courier availability may affect the schedule. Delivery timing outside Tbilisi is confirmed for the destination; the Tbilisi timetable is not a nationwide guarantee. If an agreed delivery date cannot be met, contact us to resolve the delay. Your statutory rights remain unaffected.

Receiving your order

Provide a complete address and a reachable phone number. Contact us promptly if the address needs correction. Please check the parcel on receipt and tell us about damage, missing items or an incorrect product; this does not limit your rights if a problem becomes apparent later.

Delivery to Armenia and Kazakhstan is GEL 30; delivery to other countries is GEL 80. Free pickup at our Tbilisi shop is available for Tbilisi addresses. Test or sandbox orders do not arrange dispatch or real delivery.

Delivery help: info@lemann.fashion. See Payment and Return Policy.

International destinations and shipping quotes

Choose your destination country at checkout to calculate the delivery charge and final GEL total. Armenia and Kazakhstan cost GEL 30; other international destinations cost GEL 80. Use the actual delivery address. Contact us to confirm destination-specific transit times and any delivery restrictions before ordering.

If we agree to an international order, we will confirm the destination, available shipping service, shipping charge, estimated dispatch and transit times, and the treatment of import charges in writing before you pay. Availability depends on the destination, carrier coverage and applicable import restrictions. The domestic GEL 6/8 rates and Tbilisi timetable do not apply to international shipments.

Customs, duties and destination taxes

For an agreed international shipment, our quote will state whether import duties and taxes are collected in advance or payable by the recipient. Where they are payable on arrival, the destination authority or carrier may collect duties, import VAT or similar taxes, and clearance fees separately. These charges vary by destination and are not included in the product price unless expressly stated. We will not describe an order as a gift or declare an inaccurate value to avoid customs charges.

Provide any information reasonably required for customs clearance through the appropriate secure channel. Customs inspections can affect delivery estimates. If you cannot accept the disclosed import costs, contact us before purchase. Refusing a parcel does not by itself notify us that you wish to cancel: please contact us so that the return and any refund can be handled under the Return Policy. Any lawful deduction must be explained; statutory rights remain unaffected.

Dispatch, tracking and delivery problems

Dispatch time is the time needed to prepare an order; transit time starts after handover to the carrier. Where tracking is available, we will provide the reference once supplied by the carrier. Estimates are not guaranteed delivery dates unless we expressly agree otherwise. We will contact you about a material delay affecting your order and discuss the available options, including cancellation and refund where required by law.

Contact us promptly about a lost parcel, failed delivery or incorrect address. We will help investigate with the carrier. Do not return damaged goods before receiving routing instructions; keep the packaging and photos where possible. A request to report problems promptly is not a shortened deadline for exercising your legal rights. For delivery arranged by us, we remain responsible for the goods until you or your nominated recipient receives them, subject to applicable law.